Free Communication Tools
Ready-to-use resources to help educate your clientele.
Your Right to Save provides free communication tools that resellers can use to help customers understand printer firmware updates and alternative cartridge compatibility.
Use the campaign banner, customer brochure and YRTS website to communicate the issue clearly and give customers access to additional information.
Ready-to-use resources to help educate your clientele.
Explain firmware updates and cartridge compatibility more clearly.
Use digital banners, printed brochures and the YRTS website.
Alternative cartridges were designed to make printing more affordable. Some printer firmware changes can affect whether compatible or alternative cartridges continue to be recognized.
Automatic firmware settings may allow software changes to occur without the user manually initiating each update. When cartridge-recognition behavior changes, customers may experience unexpected compatibility issues.
The YRTS resources below are designed to help resellers explain the issue and direct customers toward additional information.
We are here to help. Use the available free tools to inform your clientele and provide them with resources they can review and share.
Use the campaign banner on your website, in digital communications or when discussing Your Right to Save with customers.
Combine a downloadable brochure with the dedicated YRTS website to support customer education in print and online.
Use the bilingual YRTS brochure as a customer-facing resource that can be printed, emailed or shared digitally.
Direct customers to the dedicated Your Right to Save website for more information about the initiative.
Share the campaign resources before firmware-related compatibility issues occur. Clear information can help customers better understand their printer settings and available supply choices.
The YRTS toolkit gives resellers several ways to communicate with customers across websites, email, print and in-person conversations.
Help customers understand that printer software changes can sometimes affect compatible cartridge recognition.
Provide information that supports informed choices when customers compare original and alternative printing supplies.
Use the campaign banner and brochure to communicate the YRTS message consistently across customer touchpoints.
Direct customers to the YRTS website when they want additional information about the initiative.
The page provides a campaign banner, a downloadable brochure and a link to the YRTS website.
They are designed for resellers who want to inform customers about firmware updates and alternative cartridge compatibility.
Yes. The brochure is provided as a PDF that can be downloaded and shared with customers.
Customers can be directed to the dedicated Your Right to Save website.
Use the free YRTS tools to educate, inform and direct customers toward additional resources.